Terms and Conditions

Read our terms to understand how Spendex protects your data and ensures a secure, transparent service.

Medical Disclaimer

MedBuddy is a medication tracking and reminder tool, NOT a substitute for professional medical advice, diagnosis, or treatment.

Always consult with your healthcare provider regarding your medications. Never ignore professional medical advice or delay seeking it because of something you read or experienced through MedBuddy. If you have a medical emergency, call your local emergency number immediately.

Introduction

We are committed to protecting your privacy and providing a secure and enjoyable online experience. This Privacy Policy governs the manner in which we collect, use, maintain, and disclose information collected from users (each, a "User") of the product website ("Site").

Description of Service

MedBuddy provides a digital platform for tracking medications, setting reminders, managing appointments, and monitoring medication adherence. Our Service includes:

Medication tracking and reminder scheduling
Smart reminder notifications like push notifications and alarms
Medical Appointment scheduling
Adherence reports
Dependent Management
Reports and prescription storage

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice.
Personal identification information

We may collect personal identification information from Users in various ways, including but not limited to when Users visit our site on the site, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features, or resources we make available on our Site. 

Users may be asked for, as appropriate, name, email address, mailing address, phone number, and payment information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer, and technical information about Users' means of connection to our Site, such as the operating system and the Internet service providers utilized.

Payment information

We may collect payment information when Users make a purchase on our Site. This information is used solely for the purpose of processing payments and is securely handled by our payment processing partners.

How we use collected information

Medbuddy may collect and use Users' personal information for the following purposes: 

• To process transactions: We may use the information Users provide when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

• To send periodic emails: The email address provided for order processing may be used to send information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests.

User Accounts and Eligibility

To use MedBuddy, you must:

Be at least 13 years old (or the age of majority in your jurisdiction)
Provide accurate, current, and complete information during registration
Maintain and update your account information
Keep your password secure and confidential
Notify us immediately of any unauthorized access

You are responsible for all activity that occurs under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

User Responsibilities

When using MedBuddy, you agree to:

Enter accurate medication information and schedules

Consult healthcare professionals before making medication decisions

Use the Service only for lawful purposes

Respect the privacy and rights of other users

You agree NOT to:

Use the Service to provide medical advice or diagnoses

Attempt to hack, disrupt, or compromise the Service's security

Reverse engineer or attempt to extract source code

Use the Service to transmit malware or harmful code

Violate any applicable laws or regulations

How we protect your information

We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sharing your personal information

We do not sell, trade, or rent Users' personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

We do not warrant that the Service will be uninterrupted, error-free, or free of viruses or other harmful components. We make no guarantees about the accuracy, reliability, or completeness of any content or information provided through the Service.
Cookies.

MedBuddy is a tool to assist with medication management, not a medical device or healthcare provider. It is your responsibility to verify all medication information with your healthcare provider.

Termination

We reserve the right to suspend or terminate your access to the Service at any time, with or without cause, with or without notice. You may also terminate your account at any time through the app settings.

Upon termination, your right to use the Service will immediately cease. Sections of these Terms that by their nature should survive termination will survive, including ownership provisions, warranty disclaimers, and limitations of liability.

Governing Law and Disputes

These Terms shall be governed by and construed in accordance with the laws of the state of Rajasthan, Jodhpur, without regard to its conflict of law provisions.

Any disputes arising out of or related to these Terms or the Service shall be resolved through binding arbitration in accordance with the American Arbitration Association's rules, except that either party may seek injunctive relief in court.

Our Site may use "cookies" to enhance User experience. Users' web browsers place cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Changes to this privacy policy

Changes to Terms

We may revise these Terms from time to time. The most current version will always be posted on our website. If we make material changes, we will notify you by email or through the Service.

Your continued use of the Service after changes become effective constitutes your acceptance of the revised Terms.

You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications. Users may choose to set their web browser to refuse cookies or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly. If you have any questions about these Terms, please reach out to us at: support@medbuddy.app